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What Small to Medium Businesses Can Expect from AI-Powered MDR Services

Written by Carolyn Crandall | Sep 29, 2024 10:13:26 PM

Introduction

For small to medium businesses (SMBs), managing cybersecurity effectively amidst hiring challenges, retention issues, and limited expertise can seem daunting. While traditional Managed Detection and Response (MDR) services have offered some relief, they often fall short in handling the dynamic and sophisticated nature of today's cyber threats. AI-powered MDR services, such as AirMDR, are tailored to bridge these gaps, providing SMBs with sophisticated, yet manageable, cybersecurity solutions. Here's a closer look at the specific benefits SMBs can expect from leveraging AI in their cybersecurity efforts and why traditional MDR services may not meet these needs.

The Shortcomings of Traditional MDR Services

Traditional MDR services often struggle with several key issues:

  • Limited Scalability: Scaling security operations typically means increasing headcount, which is not always feasible for SMBs.
  • Delayed Response: Manual responses can be slow, increasing the risk of significant damage in the event of a cyber attack.
  • Inconsistency and Error: Human fatigue and variability can lead to inconsistent responses and potential oversights.
  • Gaps in Coverage: Providing 24/7 coverage is resource-intensive and can be prohibitively expensive for smaller businesses.

AirMDR's AI-Powered MDR Advantages

  1. Exceptional Speed and Efficiency
    • Rapid Incident Triage and Response: AirMDR achieves remarkable efficiency by handling 90% of incident triage and responses in under 5 minutes. This rapid action drastically reduces the window of opportunity for threats to cause harm.
    • High Degree of Automation: By automating up to 80% of tasks traditionally performed by humans, AirMDR not only speeds up the response time but also significantly cuts down on the possibility of human error and the overall strain on resources.
  2. Advanced Playbook Automation
    • Dynamic and Detailed: AirMDR’s AI-driven playbooks operate at lightning speed, updating and responding based on real-time data. This allows for a level of detail and precision in threat handling that is typically unmatched by human operators.
    • Customizable and Context-Aware: Each playbook is tailored to the specific security needs of the business, factoring in unique threats and scenarios. This customization ensures that responses are not only fast but also highly relevant and effective.

Why Playbook Automation Matters

Dynamic playbook automation is a critical component of AI-powered MDR services. Here’s why its impact is so profound:

  • Speed of Execution: AI systems can analyze and react to threats much faster than human teams, executing predefined action sequences in milliseconds.
  • Consistent Handling and Reliability: Automated playbooks deliver the same high-quality response every time, eliminating the variability associated with human intervention.
  • Complex Decision-Making: AI can make complex decisions quickly, assessing a broad range of variables that would take humans much longer to evaluate.

The Business Impact for SMBs

Adopting AI-powered MDR services like AirMDR allows SMBs to achieve a level of cybersecurity that was previously only accessible to large corporations with deep pockets. Key impacts include:

  • Enhanced and Scalable Cybersecurity Posture: With faster response times and fewer errors, SMBs can significantly reduce cybersecurity risks while handling increasing volumes of cyber threats.
  • Resource Optimization: By automating routine tasks, SMBs can allocate their limited human resources to more strategic initiatives.
  • Cost-Effective Security Solutions: Reducing the reliance on large security teams and minimizing the impact of security incidents helps keep overall costs down. By leveraging AI, AirMDR is able to reduce full-service MDR costs to $4 per user/month, which is typically 50% less than their traditional MDR or in-house cost.
  • 24/7/365 Protection: Continuous, AI-monitored protection ensures that businesses are guarded at all times, with immediate action taken the moment a threat is detected.

Conclusion

For SMBs, AI-powered MDR services provide a viable and improved path to better cybersecurity. The automation of complex and time-consuming tasks, combined with rapid response capabilities and advanced playbook automation, gives SMBs a powerful tool to enhance their security without overwhelming their resources. With AirMDR, businesses can not only keep pace with but actually stay ahead of evolving cyber threats, ensuring their operations remain safe and resilient.

Contact us to learn more about how we can help you improve your cybersecurity resilience while reducing costs.  See playbooks in action here.